User Manual

WELCOME                                                                                

Welcome to Viluxiori. We’re excited to have you join our community of boutique owners. After registering, you will land on the Viluxiori Dashboard, which is the hub of your store. Before you dive in, we recommend taking a few moments to read through this instruction manual.

STEP 1: Set Up 

Before adding products, it’s important to set up your boutique. This includes adding your boutique’s name, logo, and a cover photo that represents your brand. You can also add a description of your boutique and its story, as well as contact information and links to your social media profiles. Setting up your boutique not only adds credibility to your store but also helps customers get to know your brand and what you stand for.

STEP 2: Add Content →

Once you’ve set up your boutique, it’s time to add your products. This is where you’ll showcase your unique offerings and make sales. You can add product images, descriptions, pricing, and inventory information.

STEP 3: Manage →

Finally, it’s important to manage your boutique regularly. This includes updating your product information, keeping track of inventory, fulfilling orders, and engaging with customers. You can also view sales reports, track analytics, and make adjustments to your store settings as needed.

By following these three steps, you’ll be well on your way to setting up a successful boutique on Viluxiori. Don’t hesitate to explore your dashboard and take advantage of all the features we have to offer.

STEP 1: Set Up

  1. Settings

As the first step towards creating your brand image on Viluxiori, you should head to the settings page and start personalizing your boutique. To get to the settings page, you can simply click on “Settings” or “Settings > Boutique” from the left panel.

  1. Boutique details

Here’s a step-by-step guide on how to personalize your boutique settings:

  1. Upload Banner (1280 x 640 pixels): The banner is a large image that appears at the top of your boutique page and sets the tone for your brand. The recommended size for the banner is 1280 x 640 pixels. Choose an image that represents your brand and catches the eye of potential customers.

  1. Upload a profile picture (Suggested size 150 x 150 pixels | Ratio 1:1): This should be your boutique’s logo, and it’s the smaller image that appears next to your boutique name and on your boutique card. The suggested size for the profile picture is 150 x 150 pixels with a ratio of 1:1. Choose an image that is easily recognizable and represents your brand identity.
  1. Store name: This field will be auto-populated with the store name used during registration. This is the name of your boutique that will appear throughout the Viluxiori platform.
  1. Store category: There are four categories to choose from: watches, jewelry, fine art, and luxury bags. Jewelry will be selected by default, but make sure to select the correct category for your boutique to help customers find you more easily.
  1. Store product per page: This option allows you to choose the number of products that will be displayed on each page of your boutique.
  1. Address information: This is important for customers who prefer to shop locally or want to know the exact location of your boutique. If your boutique is virtual, you can simply add your business location.
  1. Phone number: This will make it easy for customers to contact you if they have any questions or concerns about your products.
  1. Owner name and picture: If applicable, add the owner’s name and picture to personalize your boutique and make it more friendly to customers. It is optional and this information will be displayed beside your business social links.
  1. Year boutique was founded: This will help your customers know how long you have been in business.
  1. Featured video: If you have a video, you can add it to your boutique details. This will show as the primary element in the gallery on your boutique’s page and can help showcase your products in a unique way.
  1. Image gallery (max “X”): Add images to your image gallery to show off your products and create a more engaging boutique page. Be mindful of the limit, and choose high-quality images that represent your brand.
  1. Short description (max 200 character): Write a short description of your boutique, which is limited to 200 characters. This will show on your boutique card and should be attention-grabbing to entice customers to click and see more.
  1. Biography: Write a longer biography of your boutique, which will show on your boutique page. This is where you can provide more details about your brand, your products, and your mission. Be creative and showcase what makes your boutique unique. Try limiting to maximum of 1500 characters.

Remember, for any new information you add to your settings, you need to click on the “Update Settings” button to reflect these changes on your boutique page. By personalizing your boutique settings, you will make it easier for customers to find your boutique and get to know your brand. So take your time to personalize your boutique and make it stand out on Viluxiori!

  1. Payment

In order to receive payouts for your sales, it is necessary for boutiques to connect a Stripe account. Stripe is a widely recognized and trusted payment processing platform that enables secure and convenient online transactions.  To connect a Stripe account, from the boutique dashboard go to “Settings -> Payment”, and then click the “Payment Methods” dropdown, and select “Direct to Stripe”, and you’ll be redirected to Stripe.com where you can either log into an existing Stripe account, or go through the guided process of setting one up. Earnings from your orders will be automatically distributed to your Bank account via Stripe once your account is connected.

  1. Shipping

The shipping section of your boutique settings is perhaps the most complex, but one of the most crucial. In it, you will configure:

  • Your shipping policy.
  • The geographical zones you agree to ship products to.
  • Your shipping methods and costs within those zones.

To start, lets set up your Shipping Policy by clicking edit shipping policy on the top right. This is simply a place for you to describe in detail how you typically handle your shipping process, and you must also select a processing time, to indicate to your customers how long you usually take to ship a product. This can be override on a per-product basis.

Now lets handle the zones and shipping methods. Click “back to Zone List” to return to the previous screen. Here you can see the list of geographical zones you can opt into shipping to. Let’s create a shipping method for the United States. Click on “United States” and you’ll be presented with this screen:

If you’d like to limit shipping further within this zone, you select only the states or provinces from the “Select States/Provinces” and “Limit ZIP/postcodes” options you’d like to ship to. If you want to ship to all States/Provinces and zip/postal codes, leave these blank as-is.

Now, let’s add a shipping method to this zone by clicking “Add Shipping Method.” You’ll be presented with this popup:

The only options for a shipping method are “Flat Rate”, “Local Pickup”, and “Free Shipping.” Let’s add a flat rate shipping method. You will see your new shipping method in the list for this shipping zone. Hover over the shipping method in the list and click “edit”:

You’ll now be present with the shipping method editor popup.

  • Let’s rename this shipping method “Standard Shipping.”
  • Now we can set the base cost for this method.
  • “Tax Status” can be set to “taxable” or “none”: this depends on where you are shipping from, please consult your local tax laws.
  • Under “Shipping class costs”, you can set an additional fee for products in the “Large Items” shipping class. This is for if you sell large artwork, sculptures, or other large items. Note that if you set a cost here, it will be added to the base cost you set above (for example, if you set a base cost of $20, and a large item cost of $50, and a customer adds a product to their cart that is in the large item shipping class, this shipping method will cost $70).
  • Finally, “calculation type.” You can set the shipping cost calculation for this method to be either  separate for each product of a different shipping class, or only charge the most expensive one.
  • Click “Save Settings” to finish setting up the shipping method.

You can repeat this process to add multiple shipping methods to a shipping zone. For instance, you might want to offer an “Expedited Shipping” method, in which you charge more, but ship faster.

  1. Social Profile

The social profile section is an important aspect of setting up a boutique on Viluxiori, as it enables boutiques to showcase their brand and connect with customers through various social media channels. By adding links to their Facebook, Twitter, Instagram, and website, boutiques can easily direct customers to their other online platforms and increase their overall visibility. These links will appear on the boutique’s page, allowing customers to easily access and explore their social media presence. It’s important for boutiques to make sure their social profiles are up-to-date and active, as this can help build trust with potential customers and establish their brand’s online presence. By leveraging the power of social media, boutiques can drive traffic to their Viluxiori store and ultimately increase sales.

To add links to social profiles, boutiques can simply navigate to “Settings” > “Social Profile” and enter the corresponding URLs.

  1. Returns & Return Policy

When setting up a store on Viluxiori, it’s important to keep in mind the Returns section. This is where you can select your preferred return policy for your boutique and products. You have two options to choose from – a “limited” return policy, and “no returns.” If you select limited, you will have to select the number of days from purchase you will allow customers to submit a return request. The return policy that you choose here will be displayed on your boutique page and all your products by default. However, if you have a specific product that requires a different return policy, you can always override the default policy when creating that product.

In addition to selecting your preferred return policy, there’s also a space for you to write a more detailed description about your returns policy. This can be helpful for customers who may have questions about your policy or want to understand it better before making a purchase. Your returns policy description will be displayed on your boutique page along with your chosen return policy, so it’s important to provide a clear and concise explanation of your policy. By carefully considering and setting up your Return Policy, you can ensure that your boutique is fully prepared to handle returns and provide excellent customer service.

  1. Store SEO

One of the most critical aspects of setting up a successful store on Viluxiori is optimizing your store’s SEO. When done right, SEO can drive more traffic to your store and improve your visibility in search engines, making it easier for customers to find your products. To help you do this, we’ve included a dedicated section for Store SEO in your store settings. Let’s go through each field to understand its importance:

  1. SEO Title: This is the title that appears on the search engine results page (SERP) when someone searches for your store. Your SEO title should be descriptive, relevant, and contain relevant keywords that people are searching for. It should also be concise and compelling enough to make users want to click through to your store.
  1. Meta Description: This is a short summary that appears below the SEO title on the SERP. It should provide a brief overview of what your store offers and include relevant keywords. Your meta description should also be persuasive and encourage people to click through to your store.
  1. Meta Keywords: These are a few relevant keywords that describe your store and its products. While meta keywords don’t have a significant impact on SEO anymore, they can still help your store rank for specific search terms.
  1. Facebook Title: This is the title that appears when someone shares your store on Facebook. It should be descriptive and relevant, just like your SEO title.
  1. Facebook Description: This is a short summary that appears below the Facebook title when someone shares your store on Facebook. It should be a brief overview of what your store offers, just like your meta description.
  1. Facebook Image: This is the image that appears when someone shares your store on Facebook. It should be visually appealing and high-quality. We recommend using an image with a resolution of at least “YxZ” pixels, and it should be at least “X” pixels wide.
  1. Twitter Title: This is the title that appears when someone shares your store on Twitter. It should be concise and relevant, just like your SEO title.
  1. Twitter Description: This is a short summary that appears below the Twitter title when someone shares your store on Twitter. It should be a brief overview of what your store offers, just like your meta description.
  1. Twitter Image: This is the image that appears when someone shares your store on Twitter. It should be visually appealing and high-quality. We recommend using an image with a resolution of at least “YxZ” pixels, and it should be at least “X” pixels wide.

In summary, optimizing your store’s SEO is crucial to drive traffic and increase visibility. By filling out the Store SEO section with relevant and descriptive titles, descriptions, and images, you can improve your store’s chances of appearing in search results and social media shares.

STEP 2: Add Content

  1. Products

The “Products” page is a crucial part of your boutique’s store setup on Viluxiori. It is where you can create and manage all the products you want to sell on our platform. You can easily add a new product by clicking on the “Add New Product” button and filling in the necessary information such as product name, description, price, images, and more.

  1. Adding New Product

When you’re ready to add a new product to your Viluxiori boutique, simply click on the “Add New Product” button on the Products page. This will take you to a page where you can enter the basic information about your product, such as the main image, gallery images (with a maximum of six images), product name, price, discounted price (if applicable), short description, category, and full description. You can also schedule a sale by setting a discounted price and selecting a start and end date for the sale.

To make your products look their best on Viluxiori’s website, use images with a white background. You can easily remove backgrounds using free online tools like Remove.bg. This saves you time and ensures a professional look for your storefront.

Once you’ve filled in the necessary information, click on the “Create & Continue Editing” button to move to a more detailed product page. Here, you’ll find additional fields populated based on the product category you chose on the previous screen. Many of these fields will also function as filtering options for customers browser your boutique, or the global Viluxiori shop page.

It’s important to note that once you’re on this page, your product is currently a draft. When you are ready to publish your product, making sure you update the product status under “Other Options” from “Draft” to “Online.”

Then, click “Save Product”. Once you’ve completed all the fields and are satisfied with your product’s details, you can change the status back to “online” and publish it for customers to see. With this easy-to-use process, you can quickly and efficiently add new products to your Viluxiori store.

STEP 3: Manage

  1. Orders

The “orders” section is where you can view and manage all the orders that have been placed on your store. This section provides you with a comprehensive list of all the orders that have been placed on your store, sorted by date. Each order will have a unique identification number, the name of the buyer, the date the order was placed, and the order status.

  1. Order Details

By clicking on any order, you can view its details, such as the items that were purchased, the shipping address, and the payment status. This information can help you keep track of your inventory, as well as ensure that your customers receive their orders in a timely manner.

  1. Taking Actions

In addition to viewing the order details, you can also take actions from this section, such as updating shipping information and adding custom and private notes. This enables you to keep your customers informed about the status of their orders, and to provide them with any additional information they may need.

  1. Monitor Regularly

Regularly monitoring your orders is important because it allows you to stay on top of your inventory and ensure that you are providing your customers with the best possible service. By keeping track of your orders, you can also identify any patterns or trends that may help you improve your store and increase sales.

Overall, the “orders” section is an essential tool for managing your store on Viluxiori, and can help you provide your customers with a seamless and enjoyable shopping experience.

  1. Coupons

The “Coupons” section in Viluxiori is a great feature that allows stores to create and distribute discount codes to their customers. By offering these discounts, stores can attract new customers, retain existing ones, and boost sales.

  1. Add New Coupon

To create a coupon, simply go to the “Coupons” section in your store’s dashboard and choose the type of discount you want to offer, such as a percentage or fixed amount off the total purchase. You can also set the duration of the discount and the minimum purchase amount required to use it.

Once you’ve created a coupon, you can share it with your customers via social media, email, or your store’s website. When customers use the coupon at checkout, the discount will automatically be applied to their purchase.

Overall, the “Coupons” section is an easy and effective way to increase sales and customer loyalty for your store on Viluxiori.

  1. Reports

The “Reports” section on Viluxiori’s website provides store owners with valuable insights into their store’s performance. Reports include the Overview, Sales by day, Top selling, Top earning, and Statements. The reports allow you to track your sales, earnings, and product popularity, and help you optimize your business and make informed decisions. The section is an essential tool for any store owner looking to grow and succeed on Viluxiori.

  1. Return Request

The “Return Request” section is where you can view all customers requests to return a product purchased from your store. As a store owner, it is important to review these requests, decide whether to approve or deny them based on your return policy, and provide clear instructions to the customer accordingly. Handling return requests promptly and efficiently can help maintain good customer relations and establish a positive reputation for your store on Viluxiori.

  1. Subscription

The “Subscriptions” section on Viluxiori’s website displays the current subscription package for store owners. The initial package available is the “Limited time package” which allows listing up to 50 products for 180 days. Store owners need to keep track of their subscription status to avoid listing issues and ensure their products remain visible to potential customers. By understanding the subscription package and limitations, store owners can optimize their store’s performance on Viluxiori.

  1. Announcements

The “Announcements” section on Viluxiori’s website is where the administrators post important updates and information for store owners to view. These announcements may include changes to policies or features, upcoming events, or other relevant information that may affect the store’s performance on the platform. It is important for store owners to regularly check the “Announcements” section to stay informed and take advantage of all available resources and opportunities for success on Viluxiori.

  1. Messages

The “Messages” section on Viluxiori’s website allows store owners to view and respond to messages support tickets from customers. By monitoring and responding promptly to these tickets, store owners can improve customer satisfaction and build a positive reputation on the platform. Regularly checking the “Support” section and being responsive to customer needs is essential for establishing a loyal customer base on Viluxiori.

  1. Dashboard

The “Dashboard” is the primary destination for store owners on Viluxiori, delivering a rapid summary of key metrics and boutique-related information. It provides a comprehensive view of your store’s performance, empowering you to promptly access critical data and take action towards enhancing your boutique’s performance.

  1. Overview

This widget provides a high-level overview of your boutique’s performance, including total sales, earnings, page views, and orders. It’s a great way to quickly see how your store is performing at a glance.

  1. Sales this Month

This widget shows you the total sales for the current month, as well as a breakdown of the sales by day. This can be useful for identifying trends and understanding how your store is performing over time.

  1. Orders

This widget shows you the total number of orders your boutique has received, as well as a breakdown of the orders by status (e.g. completed, pending, cancelled). This can help you keep track of your order fulfillment process and ensure that you’re meeting customer expectations.

  1. Latest Announcements

This widget displays any recent announcements or updates from Viluxiori that may be relevant to your boutique. This can include things like new features, platform updates, or important policy changes.

  1. Reviews

This widget provides a summary of your boutique’s reviews, including the total number of reviews, as well as a breakdown of the reviews by status (pending, spam and trash). This can help you monitor customer feedback and respond to any issues or concerns.

  1. Products

This widget shows you the total number of products in your boutique, as well as a breakdown of the products by status (live, offline and pending review). This can help you stay organized and ensure that your store is well-curated and easy to navigate.

The VILUXIORI Way

Who We Are

VILUXIORI is an exclusive, trusted marketplace, discovery platform and destination for highly desired luxury goods from vetted brands and designers who have curated their boutiques with their finest goods.

Our Vision

We view luxury as an emotion and not just as a price point. It’s about finding that unique, coveted item that sparks joy and excitement when it arrives on your doorstep. It’s about supporting creators that pour their hearts into bringing their creations to life that in turn enrich our own lives through their beauty.

Vetted & Trusted Boutiques

A discovery platform and luxury shopping destination, we are building a worldwide network of trusted luxury boutiques. Our team of experts spends time vetting and getting to know our boutique partners to bring you peace of mind and confidence on your shopping journey.

Authentic Luxury Goods

Authenticity is paramount at VILUXIORI. Our team of experts vet each and every boutique on VILUXIORI who are committed to the authenticity of their goods.  The posting of counterfeit goods or misleading seller information is grounds for removal from VILUXIORI.com.

Secure Payment

VILUXIORI does not hold any credit card information and leverages a third party for all transactions.  We accept all major forms of credit cards with secure payment protection for your purchase.

Shipping & Returns

All VILUXIORI purchases receive free standard shipping within the United States, unless otherwise noted by the boutique. Returns are at the discretion of our boutiques. Please review all boutique policies before purchasing.

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